Jt9 Privacy Policy — Your data is safe with us

Jt9 believes your privacy is a fundamental right. Joining our platform means placing your trust in us — and protecting that trust is our greatest responsibility.

This privacy policy explains what information jt9 collects, why it is collected, how it is used, and what rights you have. It applies to your use of the jt9 website, mobile app, or any other service we provide.

This privacy policy may be updated from time to time. The date of each update will be noted at the top of the page. For significant changes, you will be notified via email or in-app notification.

Jt9 only collects information that is necessary to operate the platform, meet legal obligations, and improve your experience:

Jt9 never collects unnecessary or excessive data without your consent. All data collected is kept to the minimum required.

Collected information is used solely for the following purposes:

• Account creation & management: To keep your jt9 account active and secure.
• Payment processing: To securely process deposits and withdrawals.
• KYC Verification: To verify identity in compliance with legal obligations.
• Customer Support: To resolve your issues quickly.
• Fraud prevention: To detect and block suspicious activity.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To improve your experience on our platform.
• Relevant offers: To show you bonuses and promotions relevant to your preferences.

Jt9 may share your personal information with third parties only in limited circumstances and strictly on a need-to basis:

• Payment Providers: Mobile Pay, Nagad, Rocket, or bank — information required to complete your transactions.
• Identity verification agencies: With authorized agencies to complete the KYC process.
• Legal authorities: In cases involving a court order or legal obligation.
• Technology service providers: Server, cloud, and cybersecurity providers — all are bound by strict confidentiality agreements.

Outside of these circumstances, your information is never shared without your consent. All third parties we work with are contractually bound to uphold the same standard of privacy.

The jt9 website uses cookies and similar technologies. Cookies are small text files stored on your device.

The types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preference and theme settings.
• Analytics cookies: To understand which sections of the site are most used, without identifying individual users.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

Jt9 retains your data only for as long as necessary. General guidelines:

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: Due to legal obligations, certain data may be retained for up to 5 years after account closure.
• Transaction records: Up to 7 years for tax and legal purposes.
• Cookie Data: Until session ends or a maximum of 12 months.

Once the retention period expires, your data is securely deleted or anonymized.

Jt9 gives you full control over your own data. Your rights include:

• Right to Access: The right to know what information jt9 holds about you.
• Right to Rectification: The right to update any incorrect or outdated information.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to Restrict Processing: The right to request restricted processing of your data in certain cases.
• Right to Opt Out: The right to opt out of marketing communications.

To exercise any of these rights, email us at support@jt9.run. We will respond within 30 business days.

Jt9 strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

If a parent or guardian discovers that their child has registered on our platform, please contact us immediately at support@jt9.run. We will delete the relevant account and all associated data.

Jt9 maintains industry-standard security measures to protect your data:

• 256-bit SSL/TLS encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Firewall & IDS: Detecting and preventing unauthorized access.
• Regular Backups: Protection against data loss.
• Staff training: All staff are trained in data protection.
• Penetration Testing: Regular system vulnerability testing.

Please note that no system can guarantee 100% security online. Should a security incident occur, we will promptly notify affected members and take all necessary steps.

Jt9 may update this Privacy Policy from time to time. Changes may be prompted by:

• When new services are launched
• When laws or regulations change
• Due to technological advancements
• Based on user feedback

For significant changes, prior to the policy taking effect 30 days prior You will be notified via email or in-app notification. For minor changes, the date on this page will be updated.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us:

• Email: support@jt9.run
• Response time: 2–5 business days
• Privacy request response time: 30 Business Days

If you believe your privacy rights have been violated, please contact us directly. We take every complaint seriously.